Car maintenance doesn’t go away in the midst of the current health crisis. Continue reading to learn how we are providing safe and contactless car services and shopping to help keep you and your loved ones safe.
What You Can Expect
General Updates
If you feel comfortable traveling to our dealership, you’ll notice some changes immediately when you walk in. Customers and staff members are required to wear face coverings at all times and social distancing is practiced and encouraged. Heavier trafficked areas such as bathrooms, doors, and customer waiting areas will be thoroughly cleaned and disinfected throughout the day. Wherever possible, Plexiglas barriers have been installed for your protection to limit contact when completing transactions.
Service Updates
To help serve all customers, whether they feel comfortable traveling now or not, we are now providing pickup and drop off services. You can contact our service center to schedule pickup for service well in advance.
All vehicles are sanitized at the time of drop off and again prior to pick up using Transform Disinfectant. This disinfectant has been proven to be 99% effective in removing germs, particles, and contaminants and is safe for all surfaces of your car.
To limit contact during transactions, we now offer multiple ways for you to pay over the phone via credit card, debit card, or through our texting app.
Sales Updates
Buying a new or used car is now easier than ever. Simply scroll through our online inventory on your computer, laptop, or mobile device and use our specially created filters to find the exact make and model you’re looking for from the comfort of your home. If you have any questions or need guidance in finding a car, you can reach us through our website via the live chat feature or you can call or email during regular office hours.
Once you find the perfect car, choose between home delivery and curbside pickup which is available for all sales for your safety and convenience. Your new car and keys will be thoroughly sanitized upon delivery.
Come See Us When You’re Ready in Albany, NY
If you need to find a new car or need to schedule service for your Audi, know that our team at Audi Albany has taken every precaution to keep you safe and will continue to adapt as the current safety recommendations changes. Give us a call or take advantage of our online resources today to get started.